Infrastructure Surveys

Gain a clear and comprehensive understanding of your bus stop infrastructure with our tailored survey services. Whether it’s a county-wide review, a focused route assessment, or an area-specific analysis such as RTI deployment, we deliver actionable insights to empower your decision-making and planning. Make informed business and budget decisions to optimise your spending and improve infrastructure, enhancing the overall customer experience. Read about Oxfordshire County Council’s county-wide bus stop audit.

Our surveys help Transport teams allocate finite budgets efficiently, focusing on the most impactful infrastructure and prioritising areas in urgent need of attention.

“Externiture’s audit work has been key for TfW to understand the customer information provision within Wales as we head towards franchising. The level of detail captured for the general bus stop estate will also allow LAs to make data-driven decisions when making improvements.”
Gruffydd Davies, Bus Infrastructure Project Manager – Transport for Wales

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WHY CHOOSE OUR SURVEYS?

Our extensive bus stop infrastructure expertise and survey experience provide you with the accurate data and insights necessary for critical initiatives:

• • Infrastructure Assessment: Evaluate the status of shelters, signage, bus stops, footways, carriageways, and line markings.
  • Funding Applications: Provide accurate data to support budget negotiations and Bus Service Improvement Plan (BSIP) applications.
  • Safety Assurance: Ensure public and road safety standards are met across all bus stops.
  • Maintenance Planning: Identify and prioritize essential works to maintain and improve infrastructure.
  • Accessibility Compliance: Ensure bus stops meet legal accessibility requirements and are fully inclusive.
  • Verifying Passenger Information: Ensure flag and timetable information, QR codes, and other info services are correct.
  • Electrical Equipment Checks: Assess RTI displays, lighting, and solar panel functionality.
  • Sustainability Upgrades: Explore green roof and solar-powered shelter options to enhance environmental sustainability

“I have already started using the findings to identify areas and corridors for immediate improvement, committing over £400K, with more to come. The audit will also form the bedrock of our forthcoming Accessibility Statement as required by the Department for Transport.”

– Stuart Kocan-Payne, Technical Lead – Bus Infrastructure, Oxfordshire County Council

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CUTTING-EDGE DATA COLLECTION

Our advanced survey software optimises data collection, ensuring results are delivered in accessible formats, seamlessly integrating into your data management systems. Reports include:

• Live Data Dashboard/Power BI Dashboard: Monitor survey progress with a bespoke dashboard.
• Detailed Survey Data: Supplied in a format compatible with your data systems (e.g., EBusWorks).
• Photographic Evidence: Document current conditions and required repairs.
• Detailed Recommendations: Clear, actionable steps for maintenance and upgrades.